At Villeroy & Boch Store, we understand that the anticipation of receiving your exquisite tableware is almost as exciting as using it to create memorable dining experiences. Our delivery services are designed with the same attention to detail and commitment to excellence that defines our premium collections.
“Just as we carefully hand-select each piece in our collections, we meticulously prepare and package your order to ensure it arrives in perfect condition, ready to elevate your next gathering.”
Our Thoughtful Shipping Options
Standard Shipping: Swift & Secure
For those who wish to begin their tablescaping journey sooner, our standard shipping option delivers your carefully curated pieces within 10-15 business days after processing. We partner with premium carriers DHL and FedEx to ensure your order is handled with the care it deserves.
Shipping Fee: $12.95 USD
Processing Time: 1-2 business days
Ideal For: Smaller orders or when you need your items promptly
Complimentary Shipping: Elegant & Economical
For orders over $50, we’re pleased to offer free shipping via EMS. This option delivers your European-crafted tableware within 15-25 business days after processing, allowing you to invest more in your collection while saving on delivery costs.
Shipping Fee: Free for orders over $50
Processing Time: 1-2 business days
Ideal For: Larger collections or complete dinnerware sets
Global Reach with European Standards
From our North Carolina headquarters, we ship worldwide to bring authentic German craftsmanship to your table. While we proudly serve most international destinations, some remote areas in Asia and other regions may have delivery restrictions. Our customer service team can provide specific information about your location.
From Our Hands to Your Home
Each Villeroy & Boch piece is packaged with the utmost care:
- Reinforced boxes with protective cushioning
- Individual wrapping for fragile items
- Climate-controlled storage before dispatch
- Discreet packaging for gift orders
Hassle-Free Returns
Should any item not meet your expectations, we offer a 15-day return policy from the date of delivery. Simply contact our customer service at [email protected] to initiate the process.
Every delivery from Villeroy & Boch Store isn’t just a shipment—it’s the beginning of your next beautiful dining moment. Whether you’re hosting an intimate gathering or simply elevating everyday meals, our delivery services ensure your tableware arrives ready to help you create unforgettable experiences.
We invite you to explore our collections and discover how our delivery options can bring European elegance to your doorstep. After all, the art of dining begins the moment you open your package.